I’m not much of a voice guy. It’s just not what I do. But today I got roped into an issue with calls dropping about 5 seconds of voice and then picking back up again. I have no drops on the interfaces and the service-policy for QOS has no drops either. I cannot personally recreate the issue, but people are complaining about it. I love this kinda troubleshooting. Did I mention that if you ask one person it’s only happening at one site, but another says its at all sites. Still another end user says this has been happening for months while another says its only been going on for two weeks.
I’m going to have to think about this one for a bit. I guess that’s what I’ll spend my evening doing.
Happy Labbing!
